Privacy Policy

Last updated: 7 July 2025

This Privacy Policy describes how Cardiff Fashion Club (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, or otherwise interact with us via our platform www.cardifffashionclub.com (the “Site”), or through any other means in relation to our services (the “Services”).

Please read this Privacy Policy carefully to understand how we handle your data and the choices available to you.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices, to comply with legal or regulatory requirements, or for other operational reasons. The revised policy will be posted on this page, with the “Last updated” date updated accordingly. Continued use of the Services following such changes will signify your acceptance.

2. Information We Collect

A. Information You Provide Directly

We collect personal data you submit voluntarily when:

  • Placing an order

  • Creating or updating an account

  • Contacting customer service

  • Subscribing to our newsletter or marketing messages

This may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and payment details

  • Account logins and passwords (encrypted)

  • Any communications you send us

B. Information Collected Automatically

When you use the Site, we may automatically collect certain information using technologies such as cookies, pixels, and similar tools. This includes:

  • IP address

  • Browser type and version

  • Device identifiers

  • Pages visited and time spent

  • Referring URLs

  • Shopping behaviour

C. Information from Third Parties

We may receive information from third-party service providers, including:

  • Payment processors (for transaction verification)

  • E-commerce platform providers (such as Shopify)

  • Marketing and analytics partners

  • Delivery and logistics companies

We treat any third-party data in accordance with this Privacy Policy.

3. How We Use Your Information

Your personal information is used to:

  • Process and fulfil orders and returns

  • Provide customer support

  • Create and manage your account

  • Send transactional emails (e.g. order confirmations)

  • Improve our website functionality and user experience

  • Conduct marketing and advertising campaigns

  • Detect and prevent fraud and abuse

  • Comply with legal obligations

If you reside in the European Economic Area (EEA), we process your data based on Art. 6(1)(b) GDPR (contract performance) and Art. 6(1)(f) GDPR (legitimate interests), unless another legal basis is specified.

4. Marketing and Advertising

With your consent or where permitted by law, we may use your data to send you promotional messages via email, SMS, or other channels. You may opt out of receiving such communications at any time by using the “unsubscribe” link in our emails or contacting us directly.

We may also use your data to personalise advertising on our site and across third-party platforms. This may involve data sharing with advertising networks under strict terms.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Recognise your browser or device

  • Store your preferences

  • Conduct analytics

  • Deliver personalised advertisements

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect your experience and some features may not function correctly.
On your first visit to our website, you will be asked to accept or reject cookies. You can always change your preferences via your browser settings.

For more details on cookies used by Shopify (our e-commerce platform), visit:
https://www.shopify.com/legal/cookies

We also recognise the Global Privacy Control (GPC) browser signal, which allows you to opt out of certain types of data sharing automatically.

For more information about our cookie policy, please contact us via info@cardifffashionclub.com

6. How We Share Your Information

We may share your personal information with trusted third parties in the following situations:

  • Service providers: for order processing, payment, fulfilment, hosting, marketing, and analytics

  • Business partners: for advertising and promotional campaigns (with your consent)

  • Legal authorities: when required to comply with law or legal proceedings

  • Corporate transactions: in the event of a merger, sale, or business transfer

We do not sell or rent your personal information. We do not use or share sensitive personal information without your explicit consent.

7. Third-Party Websites and Links

Our website may contain links to external websites or social media platforms not operated by us. We are not responsible for the content, privacy practices, or data policies of those third parties. Please review their policies before sharing your information.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has submitted data to us, please contact us immediately so we can delete the data.

9. Data Retention and Security

We retain your personal information only for as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

10. Your Rights

Depending on your country or region, you may have the following rights:

  • Right of access: Obtain a copy of your personal data

  • Right to rectification: Correct inaccurate or incomplete information

  • Right to erasure: Request deletion of your data

  • Right to data portability: Request transfer of your data to another service provider

  • Right to object: Object to processing for marketing or other purposes

  • Right to restrict processing: Ask us to temporarily halt data processing

  • Right to withdraw consent: If you previously gave consent, you may withdraw it at any time

  • Right to lodge a complaint: With your local data protection authority

To exercise your rights, contact us using the details below. We may ask you to verify your identity before processing your request.

11. International Data Transfers

Your information may be processed outside your country of residence, including in countries that may not offer the same level of protection. Where applicable, we use standard contractual clauses or rely on adequacy decisions to safeguard cross-border data transfers.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us via:

Company name: Cardiff Fashion Club
Address: Essesteijnstraat 147, Voorburg, Netherlands
Email: info@cardifffashionclub.com

We aim to respond to all enquiries within 5 business days.

Free Premium Shipping

Always free shipping with Royal Mail with Track & Trace

Customer Service

Always reachable, response within 24 hours.

100% Return Guarantee

Easy returns within 30 days.

Secure payment

Safe and fast payment with credit card.